Management Restructure and more HGV DVSA Assessors

Management restructure and more staff as Dulson Training
expands to meet demand
Leading driver training specialist Dulson Training has undergone a complete
management restructure and taken on new staff to meet the growing demand for its
services.
The move has seen existing staff up-skilling and progressing into new roles, five new
staff members joining the company and team leaders appointed at each of the firm’s
training centres.
Seven of the firm’s instructors have also just added further DVSA assessor
qualifications to their skillset - giving Dulson Training even greater flexibility in
delivering the best-training available. The company has sites in Shrewsbury, Telford,
Ludlow and Wrexham and recently opened a new centre between Telford and Gailey
that caters for Telford and Wolverhampton.
Steve Dulson, of Dulson Training, said: “We are constantly looking to evolve how we
operate to be in a position to continue delivering the best possible customer service
and training.
“This has included working with Hayley Norgrove, our Operations Manager, to create
a new management and staff CPD structure, and we have had numerous members
of staff up-skilling and progressing into new roles with new qualifications. We have
also recruited more staff at our Shrewsbury and Telford sites to help us deliver forklift
truck and HGV driver training as well as Driver CPC and ADR.”
Hayley added: “Dulson Training has gone from strength to strength over the past few
years, going from a handful of staff and vehicles to being possibly one of the biggest
training schools in the UK. I am very proud to be instrumental in this growth.
“Four new staff have been recruited to help deliver training, and one additional
person has been taken on to help with administration and compliance of our growing
fleet of vehicles. Pat Richards, our long-standing administrator, who is usually your
friendly voice on the phone, has been promoted to Senior Training Admin Co-
Ordinator and we welcome Marie Speight to support our HR requirements.
“We have promoted some experienced instructors into senior instructor roles,
created team leader positions at each of our training centres and appointed a new
training manager, Allan Jones, who brings a wealth of experience and a long
relationship with the company, to oversee all new and current staff training, CPD and
development requirements.”

Allan said: “I am here to give help and guidance using almost two decades of
experience in the sector and if a question needs to be asked I will source the answer
to equip our valuable team of instructors with the tools they need to deliver the
highest quality of training.”
Mr Dulson said it was important that the company continued to ensure the highest
standard of instructors and the consistent training it is widely known for and that the
firm remains flexible to grow with demand.
“The company has come a long way when you think that we have grown from a team
of four or five people to where we are today at more than 30,” Mr Dulson added. “It is
vital that we are constantly monitoring the situation, that we keep moving forwards
and that standards don’t drop at any time.
“In terms of instructors, Dave Rowland has been promoted to senior instructor as
well as being our lead ADR instructor. He recently achieved a Grade 1 level from the
SQA for both training and delivery - the highest grade possible for an
instructor delivering ADR training.
“This fits nicely with us as a company, with our training centres also being Grade 1
rated for ADR. Dave has also recently acquired his DVSA Driver CPC Module 4
assessor qualification - allowing him to to test both lorry and bus Driver CPC initial
qualifications.
“Josh Hazell has also successfully completed his DVSA Driver CPC Module 4
assessors qualification, and adding these two Module 4 assessors to the already
existing Module 4 assessor Hayley Norgrove means we have created
more flexibility and a better customer experience to meet demand across all our
training sites.
“In addition, seven of our Instructors have completed the DVSA Module 3a assessor
qualification allowing testing of Cat C and Cat C+E Class 1 HGV reversing and
coupling exercises.”
For more information about the courses provided by Dulson Training, call:
Telford 01952 770659, Shrewsbury 01743 709611, Wrexham 01978 805868, or visit
the website at https://www.dulsontraining.co.uk/