Dulson Training

Meet the Team

We take pride in the fact that customer service is always our top priority. Any part of the puzzle can be achieved successfully if the customer receives the time and quality training which they deserve. Our friendly team in the office will take your calls and emails, offer advice and arrange course dates. Our team of instructors always endeavour to deliver the best instruction in the most relaxed atmosphere. Throughout the team we have decades of experience in the haulage and workplace training industry.

Steve Dulson

Steve Dulson

Managing Director

Steve manages the day-to-day operation of Dulson Training Ltd covering all
aspects from operation to scheduling. He always keeps an eye on the wider training
community and incorporates new initiatives at the Shropshire Driver Training
Academy.
Steve makes sure we always deliver the best customer service possible.

Brian Dulson

Brian Dulson

Director

Brian has countless years in the Haulage and Driving Training sector, his training
knowledge is incomparable. Brian overseas the running of Dulson Training Ltd, he
plays a key role in the businesses day-to-day operation.

Hayley Norgrove

Hayley Norgrove

Operations Manager

Hayley assists the company directors in running a smooth operation at Dulson
Training Ltd.
She provides valuable support along with keeping the company accounts in order,
taking care of Human Resources making sure the office runs smoothly and
customers are taken care of.
Hayley is also a DVSA CPC Mod 4 Assessor.

Paul Gouge

Paul Gouge

General Manager / Instructor

Paul is a versatile member at Dulson Training Ltd. He has a great passion for the
industry and dedicated to make sure that customers succeed in achieving their
goals. Paul instructs on all vehicles, instructing with a relaxed approach. He was
one of the first instructors in the UK to achieve DVSA assessor status within private
training organization. Paul also plays an important role in our Driver CPC courses.

Pat Richards

Pat Richards

Office Administrator

Pat is your first point of call at Dulson Training. She offers friendly advice and
guidance and is there to assist you through each step of your training journey. Pat
provides essential administrative support to the team and handles all the
administrative needs of the Telford College students.

Sian Greville

Sian Greville

Sales Ledger 

Sian is a valuable member of the office team at Dulson Training Ltd. She handles all
of the invoicing and credit control throughout the company. Sian also assists Pat in
offering friendly advice and guidance.

Allan Jones

Allan Jones

Training Manager / Instructor 

Allan is an essential member of Dulson Training Ltd. He has worked with us since
2006 and is one of our most experienced and respected instructors. He has
extensive experience as a driver and operator in the haulage sector. His role as a
Training Manager and Instructor is essential to making sure everyone is working
as a team to offer the best possible driver training experience throughout the
company.

Steve  LGV Instructor Shropshire

Steve Richards

Instructor

Steve has vast experience in transport and the training industry, he provides driver
training in all vehicles including HGV, PCV, Car & Trailer and Driver CPC. His calm
and relaxed manner and his informative instruction means that he provides the best service possible.

Rose Gouge

Rosemary Gouge

Instructor 

Rosemary is an essential member of the team. She delivers First Aid at Work and
Emergency First Aid with certified qualification.
Rosemary is instrumental in the building, designing and delivering of our bespoke
Driver CPC modules.

Mark Bayley

Mark Bayley

Instructor 

Mark is a great asset to our team.

He delivers HGV driver training at both our Shrewsbury and Telford sites. Mark's passion for teaching
customers really shines through when helping learners achieve their goal at Duslon
Training Ltd.

Laurence Courtney

Laurence Courtney

Instructor

Laurence is an essential team member instructing Cat BE Car and Trailer Training.
He was a DVSA HGV examiner for many years; he therefore understands what
exactly the examiner wants to see. Laurence’s calm manner and approach,
alongside his fountain of knowledge when it comes to the DVSA, tests and routes
means he provides the best experience possible.

Dave Rowland

Dave Rowland

Instructor

Dave has a background in the haulage industry. He delivers HGV driver training
and Driver CPC at both our Shrewsbury and Telford sites. Dave’s calming and
relaxed manner immediately puts the trainees at ease.

Dave is our experienced ADR Instructor. He delivers exceptional training with excellent pass rates across our Shrewsbury, Telford and Wrexham sites, and at customer sites Nationwide.

Dave is a real asset to Dulson Training Ltd.

Joanne Polhill

Joanne Polhill

Driver CPC Instructor

Jo is a valuable member of the Driver CPC team, she delivers Driver CPC at various
sites across the country. Jo has a wealth of knowledge in the transport and haulage
industry.

Jed Norgrove

Jed Norgrove

Vehicle Valeter

Jed’s role is to keep all vehicles clean and tidy, maintaining the high standards that
we require at Dulson Training Ltd. He comes in on a part time basis around his
educational commitments.

Malcolm Polhill

Malcolm Polhill

Driver CPC Instructor

Malcolm has been involved with some of the UK’s largest driver training operators
and compliance departments. His vast knowledge of the sector helps him deliver
informative courses.

Mark Williams

Mark Williams 

Instructor 

Mark brings a wealth of experience with him after years on the road. Mark has exceptional pass rates and delivers driver training for B+E, C1, C and C+E as well as Driver CPC.

Chris Pursall

Chris Pursall

Instructor

Chris has a vast set of skills since he has delivered training and assessing for almost 20 years. Chris joined our team and has become blossomed into a great instructor with amazing passion for his students success. 

Stuart Caddick

Stuart Caddick

Instructor

Stuart has countless years of training and driving experience. His wealth of
knowledge can be seen in his ability to provide a vast range of services including
HGV Instructor, NRI Assessor, RTITB Lift Truck Instructor and Driver CPC

Instructor training. Stuart is dedicated to achieving results and uses the experience
he has gained so far to provide training that enables customers to reach their
potential.

Neil Driver CPC Shrewsbury Dulson HGV

Neil Hanks

Driver CPC Instructor

Neil delivers Driver CPC training, Car and Trailer training and Fleet training. He
has vast knowledge of the sector; this is gained through his experience in the
industry and his experience in delivering fleet training to corporate and blue chip
organizations. Neil utilizes this experience to provide friendly and knowledgeable
training, making sure he provides the best experience possible for customers at
Dulson Training Ltd.
HGV Instructor John Dulson Training

Emma Greville


Office Administrator

Emma helps with driving licence checks, course planning, social media and you may speak to her when calling the head office.  

Paul Taylor

Paul Taylor

Instructor

Paul has been delivering professional driver assessments for many years in the West Midlands. His wealth of knowledge and experience really shines through. Paul understands the needs of every learner is different and approaches every course with a positive attitude and utilises effective training techniques. 

Joshua Hazell

Joshua Hazell

Training Coordinator 

Joshua has almost a decade of experience within the training industry. Vocational training, tests and operator training course dates and venues are arranged and communicated by Joshua. 2020 has been a frantic year with the UK and Tier 4 lockdowns constantly changing training plans. 

RTITB Marvin Forklift Training Trainer

Marvin Reid

MHE Forklift Trainer

Marvin has years of MHE operator and instructor experience. Marvin uses his knowledge and RTITB accredited training programs to get the best out of people and make sure they are operating safely and to a very high standard.

Tony Jones

Tony Jones

Instructor

Tony has been a long standing member of the team at Dulson Training. Working closely with our PCV training partner Lakeside Coaches Tony provides most of our Cat D1 and Cat D driver training in Shrewsbury and Wrexham. Tony also delivers HGV / LGV Driver Training in Wrexham.

Simon Overall

Simon Overall 

Instructor 

Simon joined our team after many years experience behind the wheel. Simon has even been involved with some very specialist transport including transporting horses all over Europe. Simon delivers LGV C, C+E and Car and Trailer training courses and refreshers in Shrewsbury. 

Trevor Roberts LGV Instructor Shrewsbury

Trevor Roberts

Instructor 

Trevor has had years of experience on the road driving Cat C+E Class 1. Trevor decided that he wanted to pass this knowledge on and help new drivers enter the industry that he loves. Trevor wants everyone to succeed and share the success of every learner passing their test. 
Chris Poole RTITB

Chris Poole 

RTITB Forklift Instructor 

Chris is a regular fixture at our Shropshire RTITB Forklift and MHE training centre. Delivering Counterbalance, Reach and PPT accredited training and assessments in the centre. Chris also travels to deliver this training nationwide at customer premises. 
Reviews From Our Valued Trainees
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Amazing experience - it’s taken me more thank one go to get my licence and the only reason I continued is because of the amazingly calm, professional and encouraging manner of all Dulson staff. From the original enquiry through to the test, there is nothing they could have done better. Highly recommend.

Ellie

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What can I say...

Professionals 

Well done to all concerned... from initial contact message through to completed delivery on uploaded training for my CPC.

Andy

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I just wanted to say I thoroughly enjoyed the course yesterday.

Paul was a brilliant instructor and I felt very confident once finishing the course.

Please could you pass on my personal thanks to him.

Carys

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Just want to say a massive thank you to Dulson Training for getting me through my class 2 I am so grateful for all the help and support you have given me. I just want to thank the instructors that I had they where great also a big thank you to Steve Dulson  for giving me all his help and support such a top bloke and I cant thank you enough. Thank you to Brian too who helped me get there in the end everyone at Dulson is great and I thank you all.

Michael

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I just wanted to say how impressed I was with the course content and the trainers who delivered them.

It was easy to book the days that suited me over a two week period and to complete each one. Pat was extremely helpful at every stage and made the process simple and easy with great communication along the way.

It is clear that your team strive to excel and exceed expectations, and on this they delivered it all.

What was also pleasing was that it was interactive and participative with the training team having good interpersonal skills and humour making all the subjects easy to engage with and get the most out of.

Please pass on my thanks to them all.

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Just like to add no driver looks forward to their cpc courses Neil & Rose made the course as painless as possible the time flew by, whilst it was done remotely with limitations on discussions we still managed to have some form of discussion between new drivers and the more seasoned drivers.  I would just like to extend my thanks to Neil, Rose and Pat very friendly team very helpful and may possibly be back to add to my CPC hours in the future I will be recommending Dulson in the future.

Michael

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From the initial phone call to pat about wanting to go for my cat c license right up to steve driving me back from the test site to rodenhurst and everything in between was just brilliant. Loved the cpc modules and steve is an asset to the company. The driving assessment was perfect and the fella that assessed me was brilliant. John was an absolutely fantastic trainer and a really nice fella. Super supportive and encouraging and its because of his wealth of knowledge and information he handed down to me I passed first time. So from start to finish I couldn't have been happier.. thank you

Steve

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Everything was absolutely faultless from the moment I first called the office to the moment I left after passing my test. First impressions were very good as the office staff explained everything I needed to do with a provisional and theory tests etc. They sent a full information pack of forms out that i found very useful and made the whole process easy. This is something that stood out to me as other driver training businesses didn’t give me a good first impression. Even though I didn’t pass first time(my fault), Steve and his team worked very hard in finding me a test as soon as possible and at the right time for myself. They were great.

Bradley

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A big thanks for all your help with getting me through my class 2. And a massive thanks to Allen for his patients and perseverance. Totally recommended to anyone thanks again

Louis Price

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I found the course and the tutors to be very engaging, informative and overall superb.

Thank you to all at Dulson Training for your help and guidance with the CPC course. Brilliant!

Neil

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I would like to thank Steve Dulson for organising my training days and I would also like to say a special thankyou to John Challenor who was my coach trainer. The training was well planned with structured lessons. I couldn't have asked for anything more, passing both my cpc mod 4 and pcv practical tests 1st attempt on the same day. A massive thank you to all at Dulson Training for making me feel very welcome.

Tessa Wheeler

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Best driving school by far they helped me pass my class 1 and 2 and they did it at times that were suitable to me and they make sure you are 110% ready for your test Highly recommended.

Barry Jarman

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Just to say a huge thank you for your help and patience in getting me through my test. Many Thanks Kate

Kate

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Just a quick thankyou after having passed my LGV C test this morning and a special thankyou to Allan for his patience and persistence; I really believe that even if I'd failed the test today I would still have emerged a better driver after having met Allan

Gareth John

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A big thank you to Allan for his time, skill and patience in getting me through Class C last Thursday.....first time !!!!!

And for my CPC 4 test too !! A full unconditional recommendation to Dulson Training !!!!

John Anyon

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HIGHLY RECOMMEND. I did my class 2 with Dulson training and CPC MOD4 and passed both first time! Very friendly instructors and try to help you with what you feel the least confident about ( I had Paul as my instructor ) will definitely be back for my class 1 with Dulson training. 5*

Tyler Adderley

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Great team at Dulson's I had the pleasure of tony and Alan for my class two both great guys and easy to get on with and then I had rob for my class one who is top bloke definitely put me at ease straight from the start and definitely helped me on my journey to my new career great advice with all and will 100% recommend to anyone guys thanks and all the best to you all

James Bedworth

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I could not of been happier with the whole experience. Very helpful every step of the way and felt comfortable with my instructors.

Steve Smith

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We covered all relevant modules , this course was achieved remotely .I found the course full of relevant information and very interesting.

The course was presented in a professional and very easy to follow way via 3 host presenters Rosemary, Dave, Neil,not forgetting pat for her excellent customer service

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